Last updated · September 29, 2026
Your privacy matters. This policy explains what we collect, why, and what choices you have.
Account info (name, email, phone), location (to match you with nearby Detailers and show nearby car washes), vehicle info, booking history, messages sent in-app, photos you upload (profile, service, job, and car wash photos), reviews, tips, and car wash edits you suggest, and payment metadata. We never see or store full card numbers; Stripe handles those. For Detailers, Stripe also collects the identity and bank details needed to send payouts.
To run the app: matching Clients with Detailers (including by the service areas Detailers list), processing payments and refunds, sending booking emails and texts, reviewing community car wash content, preventing fraud, and improving the product. We also measure how people find Drip so we can improve our ads.
Stripe (payments and payouts), Supabase (secure data hosting), Resend (email), our SMS provider (booking texts), Google Maps and OpenStreetMap (maps, locations, and directions), and Meta (ad measurement: when you book, we may share that a purchase happened and its value, using hashed identifiers). Your Detailer sees the details needed to do the job, such as your name, phone, address, and vehicle. We do not sell your personal data.
Mobile opt-in data and consent will not be shared with or sold to any third party, affiliate, or lead generator for marketing or promotional purposes. Phone numbers collected during registration are used solely to send transactional messages related to your bookings on Drip.
You can request a copy of your data, ask us to delete your account, or opt out of non-essential emails. Email dripdetailing.support@gmail.com.
We keep account data while your account is active and for up to 7 years after closure for tax and compliance purposes.
Drip isn't for users under 18.
We'll notify you of material changes via email or in-app.
By providing your phone number and opting in during the booking process, you consent to receive SMS text messages from Drip Detailing. These SMS messages include but are not limited to appointment confirmations, scheduling updates, service status notifications, booking reminders, promotions, invoices, payment reminders, support messages, etc.
Message frequency varies based on your booking activity (typically 1–4 messages per appointment). Message and data rates may apply. Consent to receive texts is not a condition of any purchase.
You can opt out of text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message and you will receive no further messages until you opt in again.
For help at any time, reply HELP to any message, or contact our support team directly at dripdetailing.support@gmail.com.
Carriers are not liable for delayed or undelivered messages. For more on how we handle your information, see our Privacy Policy.