Last updated · August 7, 2026
Drip is an on-demand mobile car detailing marketplace. We are a technology platform — we do not perform detailing services ourselves. Drip connects vehicle owners ("Clients") with independent, vetted mobile car detailers ("Detailers") who operate as independent contractors in Southern California.
When you book through Drip, your service is performed by an independent Detailer — not by Drip. Our platform handles booking, secure payment, scheduling, live ETA tracking, and in-app messaging between Clients and Detailers.
Email: dripdetailing.support@gmail.com
We respond to all emails within 1 business day.
In-app chat: Signed-in users can message our support team directly inside the app. Tap the chat icon in the top navigation bar and start a conversation with the Drip Support account. Support chat is available 7 days a week.
Website: dripdetailing.net
If you opted in to SMS notifications during account registration, Drip sends transactional messages only — booking confirmations, appointment reminders, and detailer en-route ETA alerts. No promotional or marketing messages are sent via SMS.
To stop receiving SMS messages at any time, reply STOP to any message. To re-subscribe, reply START. For help, reply HELP or email us at dripdetailing.support@gmail.com. Message and data rates may apply.
Is Drip a detailing company? No. Drip is a marketplace platform. All detailing services are performed by independent Detailers who set their own prices, services, and availability.
Who do I contact about my booking? You can message your Detailer directly through in-app chat, or contact Drip Support at dripdetailing.support@gmail.com.
How do refunds work? See our Refund Policy.