Last updated · June 20, 2026
Drip only charges your card when a job is actually completed — so there's nothing to "refund" on a typical cancellation. Deposits and store credit are handled separately.
Your card is authorized at booking but only charged when your detailer marks the job complete. If the job never happens, nothing is charged. The only exception is a deposit, which a detailer can require up front to hold the slot.
If a service requires a deposit, the deposit is fully refundable to your original payment method or as Drip store credit, whichever you prefer. Refund options appear in the booking after it's canceled.
24+ hours before service: no charge; any deposit is fully refunded.
Less than 24 hours: the detailer may keep their deposit as a late-cancel fee.
No-show: the detailer may charge their no-show fee (shown on the booking).
If a detailer cancels for any reason, you receive a $10 Drip store credit applied instantly to your account as an apology for the inconvenience. Because no service was performed, there is no charge to refund — your card is never touched.
Not satisfied with the work? Report it in-app within 48 hours of service completion with photos. Our team reviews every claim and may issue a partial or full refund, additional store credit, or arrange a re-do at no charge.
A non-refundable booking fee is added at checkout and only collected once the job completes. The fee is based on your service total:
If the job doesn't happen for any reason, the booking fee is not charged.
Tips are voluntary and go 100% to your detailer. Because tips are transferred to the detailer immediately upon payment, they are non-refundable. Please tip only what you intend — you can always adjust before submitting.
Open the booking in-app and tap "Get help," or email dripdetailing.support@gmail.com with your booking ID. Most refunds are decided within 2 business days.